Managed Services

In today's economy it can be difficult to manage the cost of owning and operating technology systems, yet almost impossible to work without them. Banyan Technology Group understands this and can help to reduce the costs significantly by reducing your payroll overhead, the cost of systems unavailability, the initial cost of purchasing technology and the cost of keeping it operational and current.

Purchase a Managed Services agreement from BTG and you have essentially purchased a team of technology experts who are there for you whenever you need them.

Purchasing Managed Services means that BTG is constantly monitoring your systems, looking for issues before they become problems. Managed Services is about proactively managing your technology, carrying out regular maintenance tasks, and endeavor to prevent those occurrences that cause systems unavailability.

Help Desk Services

Although Managed Services is often the most economical way of managing your technology costs, some clients prefer to pay as they go, calling only when they need help.

If this is your preference, Banyan Technology Group offers competitive fixed prices for many common technology related tasks and hourly rates for troubleshooting and other, more complex tasks.

Telephony Support

Unified Communications takes the common business phone system to the next level, integrating key communication components essential to the success of your business.

Unified Communications ties together telephone, voice mail, e-mail and information services. It utilizes network routers, switches, software, and other standards-based networking gear, while maintaining the features associated with PBX and Centrex systems: voice mail, presence management, find-me/follow-me functions, telephone directories, and least-cost routing.

Finally Unified Communications provides the services traditionally associated with the data network available via the phone system, and vice versa.

Web Design & Development

Your web presence is an integral part of your operation. BTG's web design and development department, Banyan Creative, will help you get it just right - both in image and in back office integration. An experienced professional will work with you to help develop a product that will meet your needs and your budget.

Consultation & Project Management

Your project will have a clearly defined beginning and end, with your goals and objectives in mind, to bring about beneficial change or added value to your organization. We can help you to optimize, allocate and integrate these resources to meet your pre-defined objectives. No matter the size, let us help you by designing and managing your project to ensure you stay on time, in scope and on budget.

Security & Compliance Management

We offer a thorough assessment of the security controls applied to your systems and a comparison against standard practices and compliance requirements. We know you cannot manage your risk until you can measure it. We can help you do both.

Product Sales

Selecting the right tool for the job is critical to getting the job done right. Banyan Technology Group's partnerships with leading technology providers and distributors, together with its experience in systems integration can help you get the right product at the right price.